Please, change the app back to what worked before. I can't view the cameras I have installed immediately when I need to. Maybe I want to multitask, and according to Hik-connect I lose connection for a bit? Oh, that's means I need to login again to Hik-connect, and I then need to add each camera, again. Close out of the app? Add each camera again.
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Now, this most recent update only displays one camera and I must manually add each camera EVERY time I want to see my cameras. So I tried contacting the company through the feedback feature in the app. Then an update made all cameras automatically display as Basic, and I then needed to set them to HD every time I switched cameras. Yes, the cameras were choppy, but I prefer quality over quantity. First, I could keep all of my cameras on HD. I keep on making the mistake of updating this app. No comparison with all the functionality and saving to your own Hikvision NVR to Nest’s cloud storage which you constantly keep paying for and again gives you no functionality.
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If you don’t know how to properly set things up then the commercial Nest system is more for you. I’ve spent many hours reading and playing with all my settings, adjusting bandwidth and fine tuning the camera settings and I love my system. I’ve setup my cameras using the device connection and I get almost an instant connection every time. My wife was logging into her phone with my account instead of me sharing. I thought I had a problem with my Hik-Connect cloud account disappearing randomly from my phone but that was user error. My Hikvision NVR and cameras have never once crashed on me. There’s a reason why you setup dual streams. If your speed is not fast enough then you can’t stream high resolution. Nest cameras are no comparison to Hikvision. People simply don’t know what they’re doing. I am in shock reading all of these negative reviews but I think I know why.
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